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Privacy Policy

Privacy statement

Thank you for your interest in our website. It is very important to us that your privacy is protected. Below you will find detailed information about how we use your data.

1. Access data and hosting    
You can visit our website without giving any personal details. Whenever you access a website, the web server simply stores a so-called “server log file” automatically, which contains the name of the requested file, your IP address, the date and time of access, the amount of data transmitted, and the requesting provider (access data), and documents your access.

This access data is analyzed solely for the purposes of ensuring the site runs smoothly and improving our service. In balancing the various interests, this serves to safeguard our legitimate prevailing interests in the correct presentation of our service. All access data is erased within seven days of you closing the site.

Hosting services by a third-party provider     
Hosting and presentation services for our website are supplied by a third-party provider that processes data on our behalf. In balancing the various interests, this serves to safeguard our legitimate prevailing interests in the correct presentation of our service. All data that is collected as described below when you use this website or fill out the appropriate forms on the online shop is processed on its server. Data is only processed on other servers in the circumstances explained here.

This service provider is located within a country in the European Union or the European Economic Area.

2. Collecting and using data when contacting
We collect personal data when you voluntarily provide it when you contact us (e.g. by contact form or e-mail). Some fields are marked “required” because this is the data we need in order to process your enquiries and requests. Unless you provide this information, you will not be able to contact us. Each input form shows which data we collect. We use the data you have shared to process your enquiries. Once the request has been processed, any further use of your data will be limited, and the data will be erased after the retention periods stipulated by tax and commercial law have elapsed, unless you have expressly agreed to the continued use of your data, or we reserve the right to continue using your data in a way that is permissible by law, and explained to you in this statement. 

3. Transferring data      
In the case of personal data that you voluntarily provide to us when you contact us (for example, by contact form or e-mail), no data transfer takes place.

4. E-mail newsletter and postal advertising

E-mail advertising when you subscribe to the newsletter        
If you subscribe to our newsletter, we will use the necessary data, or the data you have expressly shared, to send you regular e-mail newsletters, subject to your consent.

You can unsubscribe from the newsletter at any time by contacting us via the details listed below, or by clicking on the appropriate link provided in the newsletter. Once you unsubscribe, we will erase your e-mail address, unless you have expressly agreed to the continued use of your data, or we reserve the right to continue using your data in a way that is permissible by law, and explained to you in this statement.

The newsletter is sent by a service provider that processes data on our behalf, to which we provide your e-mail address for this purpose.

This service provider is located within a country in the European Union or the European Economic Area.

Postal advertising and your right to object           
We also reserve the right to use your first name, surname and postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by post. In balancing the various interests, this serves to safeguard our legitimate prevailing interests in a promotional approach to our customers.

The advertisements are sent by a service provider that processes data on our behalf, to which we provide your data for this purpose. You can object to us storing and using your data for these purposes at any time by contacting us via the details listed below.

5. Cookies and web analysis     

We use so-called “cookies” on various pages to make our website appealing to visitors, to enable the use of certain functions, to display relevant products, and for market research purposes. In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimized presentation of our service. Cookies are small text files that are automatically stored on your device. Some of the cookies we use, so-called “session cookies”, are erased after the end of the browser session when you close your browser, while “persistent cookies” remain on your device, allowing us to recognize your browser the next time you visit the website. You can view the duration of data retention in the overview in your web browser’s cookie settings. You can adjust your browser settings to notify you about cookies so that you can decide each time whether to accept them, or you can prevent your browser from accepting cookies completely or in certain cases. Every browser varies in the way it manages its cookie settings, and explains how you can adjust these settings in its respective help menu. Find the right information for your browser at the following links:

Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=en_GB             
Chrome™: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en          
Firefox™ https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences                
Opera™ : https://www.opera.com/help/tutorials/security/cookies/      

If you do not accept cookies, our website’s functionality may be reduced.

Using Google (Universal) Analytics for web analysis         
For analysis purposes, this website uses Google (Universal) Analytics, a web analysis service from Google LLC (www.google.com). In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimized presentation of our service. Google (Universal) Analytics uses methods that enable us to analyze your use of the website, such as cookies, for example. The information relating to your use of this website, which is collected automatically, is generally transferred to a Google server in the USA and stored there. As IP anonymization is activated on this website, the IP address is shortened before it is transferred within the Member States of the European Union, or in other Contracting Parties of the Agreement on the European Economic Area. The full IP address will only be transferred to a Google server in the USA and stored there in exceptional cases. As a basic principle, the anonymized IP address transmitted by your browser for the purposes of Google Analytics is not merged with any other data from Google.  

Google LLC is based in the USA and is certified under the EU-US Privacy Shield. You can view the current certificate here. Under this agreement between the USA and the European Commission, the latter established an adequate level of data protection for companies certified under the Privacy Shield.       

You can prevent Google from collecting and processing the data generated by cookies and relating to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout

Alternatively, you can click on this link to save an “opt out cookie” onto your device, preventing Google Analytics from collecting your data on this website in the future. If you erase your cookies, you need to click on the link again.

6. Social Media Plugins

Incorporating social plugins from Google using Shariff.

On our website we use social media buttons for social networks.

In order to increase the protection of your data when you visit our website, these buttons are not integrated as unrestricted plugins, but rather simply using an HTML link to the web page. This embedding ensures that when you visit a page on our website that contains these buttons, the site does not connect to the servers of the respective social network’s provider.     

When you click on one of the buttons, a new window opens in your browser, and takes you to the respective service provider‘s web page, where you can click on the Like or Share buttons, for example (possibly after entering your login details).              

For information about the purpose and extent of data collection and further data processing and use by the provider on its web pages, as well as contact details and information about your relevant rights and settings options for protecting your privacy, please consult the provider’s privacy policy:

https://developers.google.com/+/web/buttons-policy

7. Contact information and your rights        

You have a right to access information that relates to your stored personal data free of charge, and where necessary, a right to amend, erase and limit the processing of this data, as well as a right to data portability. 
If you have any questions about how your personal data is collected, processed, or used, or to have your data disclosed, amended, blocked, or erased, or if you wish to revoke consent you have given or object to a particular use of data, please contact:

Daniel Kaiser
Kemmlerstraße 1            
08527 Plauen
Germany
+49 (0) 3741 / 14 89 8 0  
Daniel.Kaiser@eibmarkt.de
You also have the right to appeal to the relevant data protection authorities.

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Right to object
To the extent that we process your personal data, as explained above, in order to protect our legitimate interests where they prevail in a balance of interests, you can object to the processing of your data with future effect. If the data is processed for the purposes of direct marketing, you can exercise this right as described above. If data is processed for any other purposes, you only have the right to object for reasons relating to your specific situation.

Once you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can prove that we have compelling legitimate grounds to do so which override your interests, rights and freedoms, or if the processing serves to establish, exercise, or defend legal claims.

This does not apply when data is processed for the purposes of direct marketing. In this case, we will no longer process your personal data for this purpose. 

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